Customer Support

Customer Support

Cookie policy and privacy policy

When you visit our website, information about you is collected that is used to customize and improve our content displayed on the page. If you do not wish your information to be collected, you should delete your cookies (see instructions) and avoid further use of the site. Below we have elaborated on what information is collected.



The website uses "cookies", which is a text file that is stored on your computer, mobile or mobile. Similarly for the purpose of recognizing it, remembering settings, performing statistics, targeting ads, and making a user experience more effective. Cookies can not contain malicious code such as virus. It is possible to delete or block cookies. See the guide: How to delete cookies If you delete or block cookies, you may risk that the site is not working properly and that there are content you can not access.

This site uses Google Analytics, an Internet analytics service from Google Inc. ( "Google"). Google Analytics uses "cookies", text files stored on your computer that allow you to analyze your use of the website. The information about your use of the website (including your anonymised IP address) is collected by these cookies and sent to servers at Google in the United States where they are stored. Google uses this information to analyze your use of the website and to prepare reports on activities on the website of the website operators and to prepare additional services related to the use of the website and the use of the Internet. Google may also disclose this information to third parties, as required by law, or if third parties process the information on behalf of Google. Google will not place your IP address with other stored data at Google. You can prevent the installation of cookies by setting your browser to the required settings, but in this case please note that you may not be able to use all of the features of this site to their fullest extent. By using this site, you also authorize your data to be processed by Google in the manner described above and for the purpose previously described.

You can prevent Google from storing a cookie generated based on and related to your use of this website (including your IP address) as well as processing that data by downloading and installing this plugin for your browser:

The law states that we can store cookies on your device if they are strictly necessary to ensure the delivery of the service you explicitly requested to use. For all other types of cookies, we must obtain your consent. Your consent applies to

Personal information


Personal information is any kind of information that may be attributed to you to some extent. When using our website, we collect and process a variety of such information. This happens for example by accessing content if you sign up for our newsletter, participate in competitions or surveys, register yourself or the like.

We typically collect and process the following types of information: Technical information about your computer, tablet or mobile phone, geographic location, and which pages you click (interests). To the extent that you explicitly consent to this and even enter the information, you will also be treated: Name, phone number, email, and address.



We have taken technical and organizational measures against the fact that your information is accidentally or illegally deleted, published, lost, impaired or comes to the knowledge of the wrong person, misused or otherwise treated in violation of the law.



The information is used to identify you as a user and show you the ads that are most likely to be relevant to you and to deliver the services you have requested, such as to send a newsletter. In addition, we use the information to optimize our services and content.


Periode for opbevaring

Oplysningerne opbevares i det tidsrum, der er tilladt i henhold til lovgivningen, og vi sletter dem, når de ikke længere er nødvendige. Perioden afhænger af karakteren af oplysningen og baggrunden for opbevaring. Det er derfor ikke muligt at angive en generel tidsramme for, hvornår informationer slettes.


Period of storage

The information is kept for the time allowed by law and we delete them when they are no longer necessary. The period depends on the nature of the information and the background for storage. Therefore, it is not possible to specify a general timeframe for when information is deleted.


Disclosure of information

Data about your use of the website, which ads you receive and, if any, click on, geographic location, gender and age segment, etc. be disclosed to third parties to the extent that this information is known. You can see which third parties are in the "Cookies" section above. The information is used to target advertising.

In addition, we use a number of third parties to store and process data. These only deal with information on our behalf and may not be used for their own purposes.

Disclosure of personal information such as name and e-mail, etc. will only happen if you consent to it. We only use computer users in the EU or in countries that can provide your information with adequate protection.


Insights and complaints

You are entitled to know what personal information we are processing about you. You may also object to the use of information at any time. You may also revoke your consent to processing information about you. If the information processed about you is incorrect, you are entitled to correct or delete. Inquiry about this can be done at:


The website is owned and published by:

Wood's Danmark ApS
Ledreborg Allé 128K
DK-4000 Roskilde
Tlf.: +45 7022 6856
CVR-nr. DK30530136